Privacy Policy

Last updated: December 27, 2025

1. Information We Collect

We may collect the following types of information:

1.1. Personal Information

  • Name, email address, phone number, and other contact details provided during account creation or communication.
  • Payment information for subscription or service purchases.

1.2. Usage Data

  • IP address, browser type, operating system, and device information.
  • Details about how you interact with our website & app (e.g., pages visited, features used, session duration).

1.3. Data You Provide

  • Any content, queries, or files you upload to interact with our AlphaHerb AI tools.
  • Feedback or survey responses submitted through our platform.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide, personalize, and improve our AlphaHerb services.
  • To process payments and manage your account.
  • To communicate with you about updates, promotions, or support inquiries.
  • To analyze usage patterns and improve our AI algorithms.
  • To ensure security, detect fraud, and comply with legal obligations.

3. How We Share Your Information

We value your privacy and only share your information under the following circumstances:

  • With trusted third-party service providers (e.g., payment processors, cloud storage) for operational purposes.
  • To comply with legal requirements or respond to lawful requests from public authorities.
  • In the event of a business transfer, such as a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard measures to protect your data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance your browsing experience.
  • Analyze traffic and usage patterns.
  • Deliver personalized content and advertisements.

You can manage or disable cookies through your browser settings.

6. Your Rights

Depending on your location, you may have the following rights regarding your data:

Access and Portability:

  • Request a copy of your personal information.

Correction:

  • Update or correct inaccurate information.

Deletion:

  • Request the deletion of your data, subject to legal obligations.

Opt-Out:

  • Unsubscribe from marketing communications or data collection for certain purposes.
  • To exercise these rights, contact us at

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing your information.

8. Children's Privacy

Our AlphaHerb services are not intended for individuals under 13 years of age, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new effective date. Continued use of our AlphaHerb services after changes are made indicates your acceptance of the updated policy.